Emotional intelligence ” is important for understanding our own and others' emotions so that we can improve interpersonal relationships
What is emotional intelligence or EQ?
Emotional intelligence (also known as emotional quotient or EQ) is the ability
to understand, use and manage your emotions in positive ways to relieve
stress, communicate effectively, empathize with others, overcome challenges
and defuse conflict.
Emotional intelligence helps you build stronger
relationships,
succeed in school and at work, and achieve your
professional and personal goals. It can also help you connect with your
feelings, turn intention into action, and make informed decisions about what
matters most to you.
By understanding your emotions and how to control them, you’re better able to express how you feel and understand how others are feeling. This allows you to communicate more effectively and forge stronger relationships, both at work and in your personal life.
Below are 7 ways to increase your EQ:
1. Learn To Quiet Your Mind
When we are under stress, we lose the ability to accurately “read” a
situation, hear what someone else is saying, think rationally, and communicate
clearly.
One skill that can improve our emotional intelligence is to find
a way to manage stress and quiet the mind during times of great emotional
turmoil.
Also know your stressor and Take stock of what stresses you out, and be proactive to have less of it in your life. If you know that checking your work email before bed will send you into a tailspin, leave it for the morning. Better yet, leave it for when you arrive to the office.
2. Respond instead of reacting to conflict.
During instances of conflict, emotional outbursts and feelings of anger are common. The emotionally intelligent person knows how to stay calm during stressful situations. They don't make impulsive decisions that can lead to even bigger problems. They understand that in times of conflict the goal is a resolution, and they make a conscious choice to focus on ensuring that their actions and words are in alignment with that.
3. Manage your negative emotions.
When you’re able to manage and reduce your negative emotions, you’re less likely to get overwhelmed. Easier said than done, right? Try this: If someone is upsetting you, don’t jump to conclusions. Instead, allow yourself to look at the situation in a variety of ways. Try to look at things objectively so you don’t get riled up as easily. Practice mindfulness at work, and notice how your perspective changes.
4. Utilize active listening skills.
In conversations, emotionally intelligent people listen for clarity instead of just waiting for their turn to speak. They make sure they understand what is being said before responding. They also pay attention to the nonverbal details of a conversation. This prevents misunderstandings, allows the listener to respond properly and shows respect for the person they are speaking to.
5. Be mindful of your vocabulary.
Related Article: 9 Ways Emotionally Intelligent People Deal with Toxic People
6. Breathe Anger Out
A great way to keep anger at bay is to put some distance between you and the
object of your irritation.
Take a few deep breaths, imagining your breath
shooting the anger and tension away and cool air calming your mind and slowing
your heart rate down.
7. Understand Your Buttons.
- What are your triggers?
- What are the specific conditions that make you likely to let your guard down?
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